Service Process

Business Team

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Business team members hold important positions
Anthony
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Business team members hold important positions
Carlos
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Business team members hold important positions
Mouli
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Business team members hold important positions
Comments from Scott
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Business team members hold important positions
Comments from Scott
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Business team members hold important positions
Comments from Scott

Design Team

At Zhejiang Soonest New Energy Co., Ltd., our photovoltaic design team is at the forefront of innovation and sustainability. Comprising skilled engineers, designers, and project managers, the team works together to deliver cutting-edge solar energy solutions tailored to meet the diverse needs of our clients.

Our team specializes in designing efficient, reliable, and cost-effective solar power systems, leveraging the latest technology and industry best practices. We work closely with stakeholders to ensure every project is optimized for performance, durability, and long-term sustainability.

Quality Inspection Team

At Zhejiang Soonest New Energy Co., Ltd. , our Quality Control (QC) team plays a critical role in ensuring the excellence and reliability of every photovoltaic product and system we design and install. Comprising a group of experienced professionals, our QC team is dedicated to maintaining the highest standards in every phase of the production and installation process.

The primary goal of our QC team is to guarantee that all solar products meet international quality certifications and performance standards, providing our customers with systems that deliver optimal energy efficiency and long-term durability.

Ms. Rong

Quality Control Manager

Overseeing the overall quality assurance process, the QC Manager ensures all products and systems meet rigorous standards and regulatory requirements. They implement quality management systems and monitor performance throughout the production and installation stages.

Quality inspection standards:

Through rigorous testing, detailed inspections, and process improvements, our QC team ensures that every photovoltaic solution we offer is reliable, efficient, and built to last. We are committed to delivering products that meet the highest standards of quality, helping to drive the adoption of clean energy worldwide.

Ms. long

Inspection Engineers

These specialists conduct detailed inspections of raw materials, components, and final products to verify they meet design specifications and quality standards. They are also involved in testing the performance of solar systems under real-world conditions to ensure they function as expected.

Quality inspection standards:

Through rigorous testing, detailed inspections, and process improvements, our QC team ensures that every photovoltaic solution we offer is reliable, efficient, and built to last. We are committed to delivering products that meet the highest standards of quality, helping to drive the adoption of clean energy worldwide.

After-sales service introduction

At Zhejiang Soonest New Energy Co., Ltd. , our After-Sales Service Team is dedicated to providing exceptional support and ensuring customer satisfaction long after the installation of our photovoltaic systems. We understand that a reliable and efficient after-sales service is key to maintaining the performance and longevity of solar energy solutions.

Our team is composed of highly trained professionals who are ready to assist clients with any inquiries, issues, or maintenance needs related to their solar systems. Whether it’s troubleshooting, system optimization, or regular maintenance, our after-sales team is committed to delivering timely and effective solutions.

Mr. Li

After-Sales Service Manager

The After-Sales Service Manager oversees all customer support activities, ensuring the team responds promptly to any issues or concerns. They coordinate communication between customers and technical teams to provide seamless support.

Mr. Shi

Technical Support Engineers

These engineers provide expert troubleshooting and technical assistance, ensuring that any operational issues are quickly identified and resolved. They offer guidance on system performance and help clients optimize their solar energy systems for maximum efficiency.

Mr. Li

Maintenance Technicians

Our maintenance specialists conduct regular inspections and perform preventative maintenance to ensure the smooth functioning of solar power systems. They are also available for emergency repairs if needed, ensuring minimal downtime for customers.

Main business
You can get all kinds of nail art products from our Felice company, like gel polish, nail lamp, nail drill, nail dust collector, nail tips, nail sticker, nail art tools, nail decoration etc.
Quality Guarantee
All products can be designed and produced as customer request, pre-production sample is always available for quality check before bulk order.
Customized service
We have our own brand FELICE, and we welcome OEM and support custom your own brand with small MOQ. We are willing to go through and grow up with our customers together.
Spot goods
All products can be designed and produced as customer request, pre-production sample is always available for quality check before bulk order.

After-sales guarantee

Our after-sales service team is committed to ensuring that every solar power system we install continues to operate efficiently, providing peace of mind and maximizing the value of our customers’ investment. We pride ourselves on offering comprehensive and reliable support that extends the life and performance of your solar energy solution.

FAQS

Frequently Asked Questions

Why your quotation is higher than other suppliers?

In domestic market, the high and low inverter brands are mixed together. There are many low-cost inverter is actually some assembled small unlicensed workshops, it crudely, to reduce costs and use of substandard components for assembly, there is a very big security risk! In order to protect the pro personal and property safety, please do not covet low price, be sure to choose a reliable inverter!

How many categories does it have according to the output waveform ?

Type one: Modified Sine Wave inverter, which uses PWM pulse width modulation to generate modified sine wave. Due to the usage of intelligent dedicated circuit and high power field effect tube, it greatly reduces the power loss and increases the soft-start function, effectively ensuring the reliability of the inverter. If the power quality is not highly demanded, it is able to meet the needs of most electrical equipment. But it still exists 20% harmonic distortion problems when running sophisticated equipment, can also cause high-frequency interference to radio communications equipment. This kind of inverter can meet the basic needs of most of our power, high efficiency, small noise, moderate price, and thus become the mainstream products in the market.
Type two: Pure Sine Wave inverter, which adopts isolated coupling circuit design, high efficiency, high stability of the
output waveform, high-frequency technology, small in size, suitable for all kinds of load, can be connected to any common
electrical devices and inductive load devices (such as refrigerators, electric drill, etc.) without any interference (eg: buzz andTV noise). The output of pure sine wave inverter is the same as the grid tie power we daily used, or even better, because it does not exist grid tie electromagnetic pollution.

Is the output voltage of our inverter stable ?

Absolutely. Our inverter is designed with a good regulator circuit. You can even check it when measuring the true value by a multimeter. Actually the output voltage is quite stable. Here we need make a especial explanation : many customers found it is unstable when using conventional multimeter to measure voltage. We can say the operation is incorrect. Ordinary multimeter can only test pure sine waveform and calculate datas.

What is a resistive load appliances?

Generally speaking, appliances like mobile phones, computers, LCD TVs, incandescents, electric fans, video broadcast, small printers, electric mahjong machines, rice cookers etc. All belong to resistive loads. Our modified sine wave inverters can drive them successfully.

What is the inductive load appliances?

It refers to the application of electromagnetic induction’s principle, produced by high-power electrical products, such as motor type, compressors, relays, fluorescent lamps, electric stove, refrigerator, air conditioner, energy saving lamps, pumps, etc. These products’power are far more than the rated power (about 3-7 times) when start. So only pure sine wave inverter is available to them.

What should be noticed when installing inverter?

Put the product in a place where is well ventilate,cool, dry and water-proof. Pls do not stress and do not put foreign objects into the inverter.Rember to turn on the inverter before turn on the appliance.